Support

Contact

Email: hikzhufengyi@163.com

When contacting support, include your device model, iOS version, app version, and a short description of the issue.

Common Questions

Does Receipt Vault require an account?

No. Receipt Vault is designed to work without account registration.

Does the app connect to my bank?

No. Receipt Vault does not connect to bank accounts, cards, or financial institutions.

Where are my receipts stored?

Receipts are stored in the app’s local storage on your device unless you choose to export or share them.

How do I export my data?

Use the export button in the app to create CSV, PDF, or ZIP files.

Can I restore data after reinstalling the app?

Yes, if you exported a .receiptvaultbackup file before deleting the app. Save backup files to Files, iCloud Drive, or another location you control, then restore the backup after reinstalling Receipt Vault.

How do I restore my Pro purchase?

Open the Pro screen in the app and tap Restore Purchases. Purchases are processed by Apple using your Apple ID.

What should I include when reporting a purchase issue?

Include your device model, iOS version, app version, and a short description. Do not email full receipt images, complete card numbers, or sensitive financial documents unless specifically requested.